Last updated: 8/29/2025

At Melissa Artwork, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy describes how we collect, use, disclose, and protect the information you provide when you visit our website, buy an artwork, or contact us. By using our site or services, you agree to the terms and conditions below.

1.  Information We Collect

When you engage with Melissa Artwork, we may collect the following types of information:

• Personal Identification Information: Full name, billing/shipping address, email address, and phone number.

• Payment Information: Credit/debit card details or other payment data are processed securely through our third-party payment providers.

• Order Information: Details about the artworks purchased, commission requests, or inquiries submitted.

• Technical Information: IP address, browser type, device type, and browsing activity collected automatically through cookies and analytics tools.

• Communication Information: Messages sent via our contact form, email, or social media platforms.

2.  How We Use Your Information

We use the data we collect for the following activities:

• To process your order and to process shipping, delivery updates, or returns.

• To process your inquiry or request for information regarding commissions, products, or support.

• To improve our website and services through user experience and feedback.

• Personalization of the shopping experience through relevant products or content.

• Marketing communication whether newsletters or promotions (if you opted-in.)

• Legal requirements such as accounting, tax, or other regulatory obligations.

3.  Data Sharing and Disclosure

Melissa Artwork does not sell or rent out personal data to third parties or anyone else. In minimal portions, we will share personal data with service providers we trust in the following circumstances:

• Payment processors: To securely process a financial transaction.

• Shipping carriers: To ship the purchased artwork to the provided address.

• Web hosting and analytics: To help maintain and improve the website and overall user experience.

• Civil authority: If we are legally required to do so through regulation or legal process.

All third-party providers will have strict contracts guaranteeing confidentiality and compliance with various data protection regulations.

4.  Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Enhance browsing experience.

• Analyze traffic and site performance.

• Remember preferences and improve navigation.

You may choose to disable cookies in your browser settings. Please note that certain features of the website may not function properly without cookies enabled.

5.  Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, disclosure, or misuse.

• All payment transactions are encrypted through secure third-party providers.

• Personal data is stored in secure systems with restricted access.

• Despite these measures, no online transmission or storage system can be guaranteed 100% secure. By using our site, you acknowledge this risk.

6.  International Data Transfers

Since Melissa Artwork ships worldwide, your information may be transferred to and stored in servers located outside your home country. By using our website, you consent to such transfers, provided they meet applicable data protection standards.

7.  Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Order records may be stored for a minimum of 5 years for accounting and tax purposes.

8.  Your Rights

The privacy laws that govern you may give you the following rights, depending on your jurisdiction:

• Right of Access: Request a copy of the personal data we hold about you.

• Right of Rectification: Request corrections to inaccurate or incomplete information.

• Right of Erasure: Request deletion of personal data, subject to legal obligations.

• Right to Restrict Processing: Limit how your data is used in certain circumstances.

• Right to Data Portability: Receive your data in a structured, commonly used format.

• Right to Withdraw Consent: Opt out of marketing communications at any time.

 If you want to exercise any of your rights, please contact us at info@melissaartwork.com. We aim to respond and complete requests in a timely manner, typically within 30 days.

9.  Children’s Privacy

Melissa Artwork does not knowingly collect personal information from children under 13. In the event that we become aware that we have collected information from a child under the age of 13 without verifiable parental consent, we will delete that information as quickly as possible.

10. Third-Party Links

Our site can contain links to third-party websites. We won’t be responsible for the privacy practices, or the content of those websites.

We encourage you to read the privacy policies of any third-party website that you are about to provide personal information to.

11. Updates to This Privacy Policy

We can update this Privacy Policy page from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the “Last Updated” date revised accordingly. Continued use of our website after updates constitutes acceptance of the revised policy.

12. Contact Information

For questions, concerns, or requests regarding this Privacy Policy, please contact us:

Melissa Artwork
123 Art Lane, Brockton, MA 02301, USA
Email: info@melissaartwork.com
Phone: +1 (000) 000-0000